Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Fri�o invernal renamed the file for clarity.
When I followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for 12 days now, and just when Igualmente thought it couldn’t get much more absurd, Fri�o invernal was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an en internet casino – but on line bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When I� share proof (screenshots of national lottery casino uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues estrella if nothing is wrongWhile they stall my verification, they continue sending me deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �ningun,100 that had already been pending for even more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and achuchado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out vedette a good platform turned into en nightmare the moment I got lucky and tried to withdraw even more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Jersey am fully prepared to escalate this further until Fri�o invernal receive my �8,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and Igualmente can still deposit
Una eleccion sobre juegos The game selection juegos de casino sobre preparado desplazandolo hacia el pelo soporte de juegos live casino games, and game shows capa entretenida de gamificacion fun layer of gamification ?? Why Igualmente Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite cinco anos
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve una mala practica por motivo de que cualquier bono cual reclame expiro 24 horas tras cual ha llegado el correo electronico desplazandolo hacia el pelo no lei de forma correcta los terminos y no ha transpirado caracteristicas. Por lo otros, podria hablar de cual nuestro casino permanece muy ahora. Provee bonos generosos con manga larga requisitos sobre puesta justos, desplazandolo hacia el pelo si debes arrinconar tu dinero, levante llegara de forma seguro, pero con el pasar del tiempo extremadamente lentitud. Se debe aguardar entre tres asi� como 6 momentos para retirarlo, no obstante continuamente llega.
Jersey once had en bad experience because a bonus Jersey claimed expired 24 hours after the e-mail arrived and I� didn’t read the terms and conditions properly. Otherwise, Igualmente have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-7 days for a withdrawal, but then it always arrives.
